Customer Service Representative - State Farm Agent Team Member
Kansas City - MO
Customer Service Representative - State Farm Agent Team Member
Full Time • Kansas City - MO
Benefits:
- Bonus based on performance
- Flexible schedule
- Competitive salary
- Paid time off
Insurance Sales Representative | Nikki Gibson State Farm
Location: Kansas City, MO (13141 State Line Rd) | Schedule: Full-Time, Monday–Friday (No mandatory weekend grind)
Sell Something People Actually Need — With a Team That Actually Backs You
Tired of rigid sales churn, call centers where you're just a number, or selling products that overpromise and underdeliver?
At the Nikki Gibson State Farm Agency, we do things differently. Led by an agent with extensive corporate and agency experience, our office operates on one rule: do right by the community, and the business follows. You won’t just be dialing numbers; you’ll be a consultative partner helping families and business owners protect what matters most—backed by the nation's #1 insurer.
If you love the thrill of closing deals, genuine human connection, and having a direct say in how much you take home every month, you’ll fit right in.
What You’ll Get
· Competitive Base + Uncapped Commission: Steady security with limitless upside on every closed policy.
· Warm & Community-Driven Leads: Tap into an established community footprint, multi-line bundling opportunities, and active local marketing.
· True Work-Life Balance: Monday through Friday, standard business hours. Your evenings and weekends belong to you.
· Mentorship That Matters: Nikki brings direct insider expertise to help coach you on product mastery, objection handling, and long-term career growth.
· Paid Licensing Support: We help qualified candidates obtain Property & Casualty (P&C) and Life & Health licenses.
· Supportive, High-Energy Culture: A tight-knit office environment where wins are celebrated loudly and teamwork is real.
What You’ll Do
· Connect & Consult: Reach out to prospective policyholders and warm leads to uncover coverage gaps across Auto, Home, Renters, Life, and Small Business.
· Design Custom Solutions: Craft tailored "Personal Price Plans" that protect clients' assets while saving them money through multi-policy discounts.
· Build Relationships: Foster long-term trust across Kansas City through honest advice, policy reviews, and referrals.
· Hit Sales Goals: Consistently meet monthly activity and production targets with proactive follow-up and prompt pipeline management.
Who You Are
· A Confident Communicator: You listen first, ask sharp questions, and make insurance simple and accessible to everyday folks.
· Driven by Performance: You like seeing your hustle reflected directly in your paycheck.
· Resilient & Optimistic: A "no" doesn't rattle you; it just tells you how to pivot.
· Bilingual is a Huge Plus: Spanish, Hindi, or Punjabi language skills are an asset in serving our diverse community.
· Licensed or Ready to Learn: Prior P&C and Life/Health licenses are preferred, but if you have a proven track record in retail sales, hospitality, or customer service, we will train the right attitude.
Ready to Build a High-Earning Career You’re Proud Of?
Apply today with your resume. We’d love to show you why working with Nikki Gibson State Farm is the fresh start you’ve been looking for.
Apply Now and Let's Protect Our Community Together.
Nikki Gibson State Farm Agency
13141 State Line Road
Kansas City MO 64145
Equal Opportunity Employer
Compensation: $40,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Kansas City, MO and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none